Pacnet Global Roaming
Do need guaranteed Internet access whenever you’re on the road?
Do want a global Internet roaming service that helps you save on IDD and hotel Internet access costs?
Pacnet offers a global roaming service for maximum Internet access availability around the world. When you’re on business travel, global roaming allows you to dial in to a local Internet Service Provider with your Pacnet user name and all charges are billed back to your account in Australia.
Pacnet Global Roaming, brought to you in partnership with iPass, makes it possible for you to access the Internet and retrieve your email from almost anywhere in the world. iPass offers dial up, ISDN, wireless broadband and wired broadband services in 150 countries throughout the world and has over 14,000 access points.
Pacnet Global Roaming offers you:
- Wordwide Availability – you have access to a global network of ISPs to help you get online anytime.
- Convenient Access– you can log in to a local Internet Service Provider with your Pacnet user name and all charges will be billed in Australian currency back to your Pacnet account.
- Ease of use – Simply download and install the appropriate iPassConnect client. When traveling, simply chose your location in the dialer, select a local ISP and connect.
- Affordable Pricing – iPass global roaming services are charged at an hourly rate that varies from $9.95 to $29.95 per hour, depending on your location and the Internet service you are using. You will also be charged a monthly $10 access fee during months when the iPass global roaming service is used.
Activating your iPass service
To activate the iPass global roaming service please contact our Business Customer Service on 1300 722 638.
Download iPassConnect client
Install the iPassConnect client onto your computer by selecting the appropriate link below:
iPassConnect 3.60 for Windows (Vista Compatible)
iPassConnect 2.39 for Mac OSX (supports Intel based Mac)
Technical support/FAQs
Technical support is available both within Australia and while you are overseas. You can receive online assistance via your iPassConnect client which provides a full list of troubleshooting and technical support information. Alternatively, you can contact Pacnet’s Technical Support team directly.
Additional information
Should you have any specific questions about iPass, you can visit their website at www.ipass.com.
Additional information on the installation of the iPassConnect client can also be downloaded from their website.
Minimum system requirements
To use iPass dial up global roaming services your operating system must meet the following minimum requirements:
Windows Vista, XP and 2000
Mac OS X 10.4 (Tiger) or 10.5 (Leopard)
To activate your iPass global roaming service or if you have any further queries or problems accessing iPass, please contact our Customer Service team.
