Pacnet Standard Form of Agreement

Pacnet’s standard form of agreement (SFOA) set out our standard terms which apply to the supply of our services and the use of those services by you.

Our SFOA is made up of:

  1. the core terms;
  2. the relevant:
    1. category terms;
    2. service terms;
    3. policies;
    4. pricing; and
  3. any special terms we agree with you.

Under the Telecommunications Act 1997 (Cth), we and you are required to comply with the terms of the SFOA unless we agree otherwise.

To assist you in understanding our standard terms we have provided a summary of our SFOA.