Business Grade Ethernet Leased Line – Service Terms

1. Application

These terms apply to our Business Grade Ethernet Leased Line services, and form part of our customer contract with you. They must be read in conjunction with our core terms at au.pacnet.com/terms-and-conditions/.

2. Service

Where you subscribe to an uncapped plan – for the purposes of our Fair Use Policy, unacceptable use is determined as any activity which detrimentally impacts our network and/or causes any other of our customers to experience a degradation in service.

3. Fees & Charges

3.1 Excess usage on Business Grade Ethernet Leased Line plans with the same upload and download speed, e.g. 4Mbps/4Mbps, are calculated on the greater of the uploaded and downloaded data volumes.

3.2 You may have to pay additional charges in accordance with our price list where you change the service, e.g. relocation of a service, and change of speed.