This article provides handy tips for managing your data usage. For information on checking your data usage and usage notifications, please use our Customer Toolkit.

Understanding data usage

Here’s a guide on how much data you use when performing different actions.

For example:

Activity Average data used
Sending or receiving 40 emails (without attachments) 2MB
Visiting 5 different web pages 2MB
Browsing Facebook for 10 minutes (not including watching videos) 3MB
Streaming 10 minutes of audio content 10MB
Making a 10 minute call on Skype (standard non-video) 10MB
Uploading 10 photos to social media 40MB
Streaming 10 minutes of standard definition video (e.g. YouTube) 70MB

Tips to manage your data usage

Beyond keeping an eye on your usage throughout the month, here are some tips to help you manage your data usage:

Emails and attachments

Limit the amount of emails you send or receive that have large attachments as they use up more data than text only emails. Emails that are too big in size may not reach their destination, and each time your email program tries to send or receive the email, it uses more data.

Video and audio streaming (YouTube, Apple Music, Skype)

Limit your viewing of online videos (e.g. YouTube), using a web camera (e.g. Skype) or listening to audio online (e.g. online radio stations and music streaming services). These activities can use up to 1GB of data per hour.

Uploads and downloads

Always check the size of a file before you download it and avoid downloading large files such as movies, games, apps and programs. Most web browsers will warn you about the size of a file before you download it.

Limit the amount of files you upload. Uploading files (e.g. posting photos to social media) can take up large amounts of data depending on the size of the file.

Online games (Xbox, PlayStation®, PC)

Limit the amount of time spent playing online games on consoles such as Xbox and PlayStation®. Using and downloading files to play games online eats into your monthly allowance.

Network security 

Ensure your wireless or home network is secure to prevent other people accessing your broadband. Make sure you create a unique password for your wireless connection.

Ensure you have good security software with both virus and spyware protection. A virus or spyware that downloads onto your computer can chew up your usage. If you notice a sudden surge in your usage, you should physically disconnect your computer from the internet and check for viruses.

Software updates

Set your software to manual updates. You can set most software to notify or prompt you before they start downloading. For Windows users, visit Microsoft for more information about configuring Windows and Office updates. For other software and operating systems, check the specific software guide or website.